Work Experience

Deployed as part of a 3-person engineering team to optimize Bank Mega's telemarketing QC platform, building an automated system to assess and score sales agents' performance.

• Reduced data processing latency by up to 98%.
• Streamlined the QA workflow to handle high daily volumes of sales calls with near-zero manual intervention.

Developed computer vision models to detect and classify road damage in satellite and aerial imagery for post-disaster road network restoration planning, in collaboration with civil engineering researchers at ITB and ITERA.

Collaborated with the engineering team to develop and maintain scalable software solutions with high code quality and performance. Architected and developed a RAG chatbot to enhance data retrieval capabilities.

Developed proof-of-concept models for equipment predictive maintenance using limited data, and delivered the results through an ASP.NET interface for end users.

• Autoencoder-based anomaly detector with F1-score above 0.75.
• Forecasting model built on Amazon Chronos with WAPE below 8%.

Mentored undergraduate students and collaborated with professors to redesign practical assignments across three computer science courses: Computational Logic, Artificial Intelligence, and Machine Learning.